Mohd88 Privacy Policy – Transparent and Responsible Personal Data Protection for Malaysian Players

This Privacy Policy ("Policy") describes how mohd88 ("we", "Platform") collects, uses, discloses, and protects your personal information when you use our website and services in mohd88.run. This document forms part of the agreement between you and mohd88, together with our Terms & Conditions.

Mohd88 is committed to protecting the privacy of all our members in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). We take this responsibility seriously and continuously invest in systems and practices that ensure your personal data is handled with the highest standard of care.

This policy applies to all individuals who register as mohd88 members, visit our website, or use any of our services — whether through a web browser, mobile app, or any other platform. By using mohd88's services, you consent to the collection and use of your data as described in this document.

Mohd88 collects various types of data depending on how you interact with our platform. Below are the main categories of data we collect and the purposes for which they are collected:

• Registration Information: Full name as shown on your official identity document, Malaysian phone number, email address, and date of birth – required to create and verify your account.
• Identity Verification Information: A copy of your MyKad or Malaysian passport may be requested to verify your identity prior to your first withdrawal or to meet certain compliance requirements.
• Payment Information: Your eWallet account number (Touch 'n Go, GrabPay, Boost, ShopeePay) or Malaysian bank account details (Maybank, CIMB, and others via FPX DuitNow) used for deposits and withdrawals.
• Support Communications: The contents of your conversations with the mohd88 customer support team via live chat, email, or WhatsApp.

• Platform Usage Data: The games you play, bets you place, session duration, game preferences, and your general interaction patterns on the platform.
• Device & Network Data: Device type (Android/iOS phone, desktop), device model, operating system, browser version, IP address, and network information used to access the platform.
• General Location Data: General state or region based on IP address — mohd88 does not collect your precise GPS location without explicit consent.
• Cookie & Tracking Technology Data: Please refer to Section 8 for a full explanation of mohd88's cookie policy.

Mohd88 uses collected data solely for legitimate, necessary, and relevant purposes in providing our services. The following are the primary purposes for which your personal data is used:

• Creating, managing, and verifying your mohd88 member account.
• Processing deposits via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX, as well as managing withdrawals to your Malaysian bank account.
• Settling sports bets, casino game transactions, and all other platform activities you carry out.
• Sends important notifications about your account, transactions, and platform updates.

• Detecting and preventing fraud, unauthorised access, money laundering, and platform abuse.
• Verifying member identity to comply with applicable operating licence and regulatory requirements.
• Enforcing the one-account-per-individual policy and other platform terms of use.
• Maintaining audit records required for legal compliance purposes.

• Monitoring gameplay patterns to identify early signs of problem gambling and provide appropriate support to members who may need it.
• Enforcing the deposit limits you have set for yourself and other responsible gaming features.
• Processing self-exclusion and responsible gambling exclusion requests.

Mohd88 uses aggregated usage data (not individual personal data) to understand general usage patterns for the purpose of improving the platform's interface, performance, and overall experience. Data used for this purpose cannot be traced back to any specific individual.

Mohd88 does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. This is a non-negotiable commitment. That said, there are certain situations where we need to share data with other parties to keep our platform running properly:

Mohd88 works with carefully vetted service providers to support platform operations – including payment processors such as FPX gateways and Malaysian eWallet providers, server hosting and security companies, SMS delivery providers for OTP, and world-class gaming software providers. All providers are given access only to the minimum data required for their specific tasks and are bound by strict confidentiality agreements.

Mohd88 may be required to disclose data to relevant authorities — including Malaysian law enforcement agencies, regulatory bodies, and courts — where required by applicable law, court order, or in the course of an investigation into unlawful activity. We will always endeavour to notify you of any such disclosure request unless we are legally prohibited from doing so.

In the event of any merger, acquisition, asset sale, or business restructuring involving mohd88, members' personal data may form part of the assets transferred. Should this occur, you will be notified and the new privacy policy that comes into effect will provide no less protection than this policy.

Mohd88 continually invests in the latest security infrastructure to protect your personal data from unauthorised access, alteration, unintended disclosure, or deletion. The key security measures we employ include:

• 256-bit SSL Encryption: All data transmitted between your device and mohd88 servers is encrypted using the latest Transport Layer Security (TLS) with a 256-bit key length – the same security standard used by Malaysia's leading banks, including Maybank and CIMB.
• Stored Data Encryption: Sensitive data stored in mohd88's databases — including payment information and verification details — is encrypted using industry-recognised encryption algorithms.
• Two-Factor Authentication: Every login requires OTP verification via your Malaysian phone number. This means that even if your password is compromised, unauthorised parties still cannot access your account without your phone.
• 24/7 Monitoring: mohd88's automated security system operates around the clock to detect suspicious activity, such as login attempts from unusual locations or abnormal transaction patterns.
• Internal Access Controls: Only mohd88 staff with a legitimate business need are granted access to member personal data. All such access is logged and audited on a regular basis.
• Regular Security Testing: The mohd88 platform undergoes regular penetration testing and security audits conducted by independent experts to identify and address potential vulnerabilities before they can be exploited.

Mohd88 does not retain your personal data for longer than is necessary for the purposes for which it was collected, or longer than required under applicable Malaysian law.

• Active Account Data: Your personal data is retained for as long as your mohd88 account remains active, as it is necessary to ensure the platform functions properly for your needs.
• After Account Closure: Upon account closure, mohd88 will retain the minimum data required for legal compliance, financial audit records, and the resolution of any outstanding disputes. This retention period is typically 7 years, in line with Malaysian financial record-keeping requirements.
• Security Logs: Security and access logs are retained for 12 months for security investigation and fraud detection purposes.
• Communication Records: Customer support conversation records are retained for 24 months for quality control and dispute resolution purposes.

You have the right to request the deletion of your personal data. However, mohd88 may not be able to fulfil a deletion request in full if the data is still required to meet legal obligations, resolve outstanding disputes, or enforce agreements. In such cases, we will explain which data can be deleted and which must be retained, along with the reasons why.

As a data subject under Malaysia's PDPA and as a mohd88 member, you have the following rights regarding your personal data. mohd88 is committed to respecting and facilitating the exercise of these rights:

Mohd88 uses cookies and similar tracking technologies to ensure the platform functions correctly and to deliver a better experience for you. Below is an explanation of the types of cookies we use:

You can manage your cookie settings through your web browser's preferences. However, disabling essential cookies will affect the functionality of the mohd88 platform. For more information on how to manage cookies, please refer to your browser's documentation.

The mohd88 platform is exclusively for individuals aged 18 and above. We do not knowingly collect or process personal data from any individual under the age of 18.

The mohd88 registration process requires date of birth verification and an active Malaysian phone number. Our system is designed to reject registrations from individuals who do not meet the minimum age requirement. That said, we also rely on users to provide accurate information honestly.

The mohd88 platform may contain links or integrations with third-party services required for its operation — such as payment gateways including Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX. When you use these third-party services, you are leaving the mohd88 platform environment and the respective third party's privacy policy will apply.

Mohd88 is not responsible for the privacy practices of any third-party websites or services. We encourage you to read the privacy policy of each third-party service you use alongside the mohd88 platform. Our payment provider selection is based on rigorous security and trustworthiness assessments; however, security responsibilities within those third-party environments are beyond our direct control.

Mohd88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our privacy practices, new legal requirements, or changes in how we operate. The "Updated" date at the top of this page will always reflect the date of the most recent amendment.

For significant amendments — particularly those involving changes to how we use or share your personal data — mohd88 will notify you via an in-account notification or SMS to your registered number at least 7 days before the changes take effect. This gives you sufficient time to review the updates and decide whether you wish to continue using the platform.

Your continued use of the mohd88 platform after any amendments take effect will be considered as your acceptance of the revised policy. If you do not agree with any amendment, you have the right to close your account and withdraw any eligible cash balance.

If you have any questions, concerns, or requests regarding your data privacy, the mohd88 team is here to help. We take every privacy inquiry seriously and are committed to providing accurate and helpful responses.

• Privacy Email: support@mohd88.run – include "PRIVACY ENQUIRY" in the subject line. Response within 2 hours for general enquiries, 14 business days for formal requests.
• 24/7 Live Chat: The fastest option — our team responds in under 3 minutes in Malay for general privacy enquiries.
• WhatsApp: Available via the mohd88 app for logged-in members — ideal for quick enquiries about your account data.